Privacy Policy

1. Introduction

Protecting your personal data is important to us. This Privacy Policy explains what personal data is collected when you visit and use highpressuregroup.com, the purposes for which it is used, with whom it may be shared and the rights available to you.

Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), Greek Law 4624/2019 and all applicable Greek and European legislation.

2. Data Controller

The data controller responsible for the personal data collected through the website is:

YPSILI PIESI I.K.E.
Trade name: High Pressure Group
21 Mitrodorou Street, Athens 104 41, Greece
Telephone: +30 211 8009720
Email: info@highpressuregroup.com
Website: highpressuregroup.com

In this Privacy Policy, the company shall hereinafter be referred to as “High Pressure Group”.

3. Personal Data We Collect

Depending on how you use the website or communicate with High Pressure Group, we may collect:

Full name
Email address
Telephone number
Company name or professional capacity
The content of messages and requests you send by email
Information you provide when subscribing to the newsletter
IP address
Device and browser type
Operating system
Pages visited and time spent on them
Approximate geographical location
Source of the website visit
Technical data relating to cookies and similar technologies

High Pressure Group does not seek to collect special categories of personal data, such as health data, political opinions, religious beliefs or other sensitive personal data.

4. How We Collect Data

Personal data may be collected:

When you contact us by email or telephone
When you request information, a quotation or technical support
When you subscribe to the newsletter
When you visit and browse the website
Through cookies and website analytics services
When you follow links to social media platforms

5. Purposes and Legal Bases for Processing

5.1 Communication and Handling of Requests

The information you provide by email or telephone is used to respond to questions, technical support requests, partnership enquiries or requests for quotations.

The legal basis for processing is taking steps at your request before entering into a contract, performing a contract or High Pressure Group’s legitimate interest in communicating with customers and interested parties.

5.2 Provision of Products and Services

Personal data may be used to prepare a quotation, fulfil an order or contract and provide technical or commercial services.

The legal basis for processing is the performance of a contract or taking pre-contractual measures.

5.3 Newsletter Distribution

If you subscribe to the newsletter, your email address will be used to send company news, updates, product and service presentations, and commercial announcements.

These communications are sent on the basis of your consent. You may withdraw your consent at any time by selecting the unsubscribe link included in each message or by contacting us.

Withdrawal of consent does not affect the lawfulness of any processing carried out before its withdrawal.

5.4 Website Analysis and Improvement

Technical and statistical data is used to measure website traffic, understand how the website is used, resolve technical issues and improve its content and functionality.

The visitor’s prior consent is requested before any non-essential cookies or statistical analysis services are used.

5.5 Security and Compliance

Certain data may be processed to protect the website, prevent malicious activity and fraud, and comply with legal obligations.

The legal basis for processing is High Pressure Group’s legitimate interest in protecting its information systems or compliance with a legal obligation.

6. Newsletter and Commercial Communications

Subscription to the newsletter is optional. Before subscribing, users are informed of the purpose for which their email address will be used and are asked to provide their consent.

High Pressure Group may use an external service provider to manage and distribute its newsletters. This service provider acts as a data processor and is bound by the requirements of applicable personal data protection legislation.

Each newsletter includes an option to unsubscribe immediately from the recipient list. Users may also request removal by contacting info@highpressuregroup.com.

7. Google Analytics

The website uses Google Analytics 4, Google’s website analytics service, to collect aggregated information regarding its use.

Google Analytics may collect information such as:

Pages visited by the user
Duration and time of the visit
Device and browser type
Approximate geographical area
Source of the website visit
Interactions with the website

Google Analytics uses cookies such as _ga to distinguish between visitors and sessions. The service is activated only if the visitor has consented to the use of statistical analysis cookies.

Visitors may withdraw or modify their consent at any time through the website’s cookie settings.

Further information on how Google processes data is available in the Google Privacy Policy.

8. Cookies

The website uses cookies and similar technologies. Cookies are small files stored on a visitor’s device that help ensure the secure and smooth operation of the website.

Cookies may be divided into the following categories:

Strictly necessary cookies: These are required for the operation and security of the website and do not require consent.
Functional cookies: These store the visitor’s choices and preferences.
Analytics cookies: These are used to measure website traffic and are activated only after consent has been provided.
Third-party cookies: These may be placed by external services if such services are integrated into the website and the user has provided consent.

Visitors may accept, reject or configure non-essential cookie categories through the website’s cookie preference management tool.

Detailed information about cookies may be provided in a separate Cookie Policy.

9. Social Media Links

The website may include links to High Pressure Group’s official accounts on social media platforms.

Selecting such a link redirects the visitor to the relevant external platform. From that point onwards, the processing of personal data is governed by the privacy policy and terms of use of the respective platform.

High Pressure Group does not control how these platforms collect and process personal data.

10. Recipients of Personal Data

Access to personal data may be granted only to:

Authorised employees and associates of High Pressure Group
Website hosting and technical support providers
Newsletter and electronic communications service providers
Analytics service providers, such as Google
Accounting, legal or other professional advisers, where necessary
Public, administrative or judicial authorities, where required by law

Partners that process data on behalf of High Pressure Group are required to use the data only for the agreed purposes and to implement appropriate protective measures.

High Pressure Group does not sell or rent personal data to third parties.

11. Transfers of Data Outside the European Economic Area

Certain external service providers, such as Google or the newsletter service provider, may process data outside the European Economic Area.

Where such a transfer takes place, the safeguards required by law are applied, including European Commission adequacy decisions, Standard Contractual Clauses or another lawful data transfer mechanism.

12. Data Retention Period

Personal data is retained only for as long as necessary for the purpose for which it was collected and in accordance with High Pressure Group’s legal obligations.

Indicatively:

Contact details and requests are retained for as long as necessary to handle the request and, as a general rule, for up to two years following its completion.
Data relating to a contractual or commercial relationship is retained for the duration of that relationship and for the period prescribed by tax and commercial legislation.
Newsletter subscription data is retained until consent is withdrawn or the user unsubscribes.
Google Analytics data is retained in accordance with the service’s data retention settings.
Server security logs are retained only for the period required to ensure the security and technical operation of the website.

At the end of the relevant retention period, personal data is securely deleted or anonymised.

13. Personal Data Security

High Pressure Group implements appropriate technical and organisational measures to protect personal data against:

Unauthorised access
Loss or destruction
Unlawful use or disclosure
Alteration
Accidental or unlawful processing

These measures include, among others, encrypted SSL/TLS connections, access restrictions, security updates, backups and website protection mechanisms.

Although reasonable protective measures are implemented, no method of transmitting or storing data over the internet can be regarded as completely secure.

14. Your Rights

Under applicable legislation, you have the following rights, where relevant:

Right to be informed: To be informed about how your personal data is used.
Right of access: To request information about and a copy of the personal data held about you.
Right to rectification: To request the correction of inaccurate or incomplete personal data.
Right to erasure: To request the deletion of your personal data where the relevant legal requirements are met.
Right to restriction: To request that the processing of your personal data be restricted.
Right to object: To object to processing based on a legitimate interest.
Right to data portability: To receive the data you have provided in a structured, commonly used and machine-readable format.
Right to withdraw consent: To withdraw your consent at any time.
Right to lodge a complaint: To lodge a complaint with the competent supervisory authority.

Exercising these rights is free of charge unless a request is manifestly unfounded or excessive.

To protect your personal data, we may request additional information to verify your identity.

15. How to Exercise Your Rights

To exercise any of the above rights, you may contact High Pressure Group:

Email: info@highpressuregroup.com
Address: 21 Mitrodorou Street, Athens 104 41, Greece
Telephone: +30 211 8009720

High Pressure Group will review your request and respond within the time limit prescribed by law.

16. Lodging a Complaint

If you believe that the processing of your personal data infringes applicable legislation, you have the right to contact:

Hellenic Data Protection Authority
1–3 Kifisias Avenue, 115 23 Athens, Greece
Website: www.dpa.gr
Online submission: Submit a complaint to the Authority

Before lodging a complaint, you may contact us so that we can attempt to resolve the matter.

17. Third-Party Websites

The website may contain links to third-party websites. High Pressure Group is not responsible for the content, security or personal data protection practices of these websites.

We recommend that you read the privacy policy of every external website you visit.

18. Children’s Data

The website and High Pressure Group’s services are intended for professionals and adult users. High Pressure Group does not knowingly collect personal data from children.

If it is discovered that a child’s personal data has been collected without appropriate authorisation, it will be deleted as soon as possible.